Executive Communication for Influence and Impact

Learning outcomes

• Communicate ideas with greater clarity and confidence
• Structure messages to be concise, memorable and persuasive
• Adapt communication style to different audiences
• Handle difficult conversations with composure
• Strengthen personal presence, credibility and influence

Course outline

1. 1

   Why People Don't Listen

   • • Hidden habits that cause resistance
   • • How trust and credibility are formed
2. 2

   Communication Styles Decoder

   • • Preferences across generations and roles
   • • Adjusting tone, language and delivery
3. 3

   Message Structuring for Impact

   • • Clear, memorable, actionable key points
   • • Concise messages that drive decisions
4. 4

   Difficult Conversations

   • • Addressing issues without damaging relationships
   • • De-escalating while keeping authority
5. 5

   Influence & Authority

   • • Credibility, consistency and clarity
   • • Leadership presence in meetings and presentations

Quick facts

Is Executive Communication for Influence and Impact HRDC claimable?

Yes. Executive Communication for Influence and Impact is HRD Corp (HRDC) claimable under the SBL-Khas scheme, so the training fee can be paid from your company's levy with no upfront cost.

How long is the programme?

1 day. The schedule can be adjusted, for example split into half-day sessions, to suit your operations.

Who should attend?

All employees across departments and levels.

Where is it held?

In-house at your premises, at an external venue or hotel of your choice, or virtually, anywhere in Malaysia including Kuala Lumpur, Selangor, Penang and Johor.

Can the content be customised?

Yes. We tailor examples, case studies and activities to your industry, KPIs and company values while keeping the HRD Corp approved learning outcomes.