Communication & Sales
Executive Communication for Influence and Impact
Communicate with clarity, influence and authority without aggression or positional power.
1 day All employees across departments and levels
HRDC claimable · 4 programmes
Communication, Negotiation & Sales Training in Malaysia
Misunderstandings, conflict and unclear messages quietly cost companies time and sales. Our communication training builds clear, confident and persuasive communicators, from frontline staff handling customers to executives presenting to the board.
Programmes cover active listening, conflict resolution, influence, executive presence and retail sales negotiation. All are HRD Corp claimable and delivered in-house across Malaysia.
Communication & Sales programmes
Communication & Sales
Effective Communication for Organizational Success
Effective Communication Skills, Level 2
Overcome communication barriers with active listening, asking the right questions, eye contact and vocal tone.
1 day Supervisors (including those on probation)
Communication & Sales
Enhancing Communication & Conflict Management
Day 1 builds clear, empathetic communication; Day 2 turns it into practical conflict resolution through role-play.
2 days Anyone in the organisation
Communication & Sales
Sales Negotiation Mastery for Retail
Influencing Buyers, Closing with Confidence
Read customers, handle resistance and price pushback, and close on the shop floor without awkwardness.
2 days Retail sales associates
Why Clevera Academy
Communication & Sales training that pays for itself
- HRD Corp (HRDC) claimable under SBL-Khas: no upfront cost
- Delivered in-house at your office or any venue in Malaysia
- Customised examples and case studies for your industry
- HRD Corp accredited trainers, certificate for every participant
Frequently asked questions
Do you offer conflict management training?+
Yes. Enhancing Communication & Conflict Management is a two-day programme combining communication skills with practical conflict-resolution role plays.
Is there sales training for retail staff?+
Sales Negotiation Mastery for Retail is a two-day programme on reading customers, handling objections and price pushback, and closing with confidence.