Leadership and Personalities

Learning outcomes

• Develop and convey a vision, especially to millennials
• Build and sustain strong team morale
• Communicate effectively and start a communication cycle
• Track and measure what needs to be done (KPIs & OKRs)
• Protect and invest in your team members' interests

Course outline

1. 1

   The Big Picture of Leadership

   • • The importance of vision
   • • Inspiring across generations
2. 2

   Building and Sustaining Team Morale

   • • Morale and motivation
   • • Factors influencing team culture
3. 3

   Communication Cycle and Leadership Language

   • • Effective communication flow
   • • Active listening and feedback loops
   • • Mini workshop: communication in action
4. 4

   Scorekeeping and Goal Alignment

   • • The power of tracking progress
   • • KPIs, OKRs and individual contribution
5. 5

   The 4 Personalities

   • • Choleric, Sanguine, Melancholic, Phlegmatic
   • • Take the test and interpret results
   • • Group presentation: leading diverse personalities
6. 6

   Mindset Mastery

   • • Protecting your team's interests
   • • Personal leadership action plan

Quick facts

Is Leadership and Personalities HRDC claimable?

Yes. Leadership and Personalities is HRD Corp (HRDC) claimable under the SBL-Khas scheme, so the training fee can be paid from your company's levy with no upfront cost.

How long is the programme?

2 days (14 hours). The schedule can be adjusted, for example split into half-day sessions, to suit your operations.

Who should attend?

Team leaders, Supervisors, Managers.

Where is it held?

In-house at your premises, at an external venue or hotel of your choice, or virtually, anywhere in Malaysia including Kuala Lumpur, Selangor, Penang and Johor.

Can the content be customised?

Yes. We tailor examples, case studies and activities to your industry, KPIs and company values while keeping the HRD Corp approved learning outcomes.