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CLEVERA ACADEMY

Clevera Academy Sdn Bhd (1623495-A)

+60 11-2727 6073 · info@cleveraacademy.my

HRD Corp claimable programme

Leadership & Management training

Leadership & Management Essentials for High-Performing Leaders

From Managing Tasks to Leading People and Driving Results

Many managers are promoted because they are technically strong, but managing people requires a completely different skill set. This programme equips managers to lead teams, resolve conflicts, communicate expectations clearly and set meaningful KPIs that drive results.

1 day HRD Corp claimable
Leadership & Management Essentials for High-Performing Leaders corporate training session

Learning outcomes

  • Understand the difference between leading people and managing work
  • Handle team conflicts and difficult employees professionally
  • Set clear KPIs and performance expectations
  • Communicate feedback and instructions with clarity
  • Conduct effective performance discussions and reporting
  • Improve team accountability and ownership

Course outline

  1. 1

    The Role of a Modern Manager

    • • Why great employees fail when promoted
    • • The 4 core responsibilities of a manager
    • • Leadership mindset vs task management
  2. 2

    Managing People & Different Personalities

    • • Workplace personalities (DOPE model)
    • • Managing high vs low performers
    • • Building trust and psychological safety
  3. 3

    Handling Conflict & Difficult Conversations

    • • Why workplace conflicts happen
    • • The 5 conflict management styles
    • • Managing emotional employees
    • • Turning conflict into collaboration
  4. 4

    Setting KPIs & Driving Performance

    • • Why KPIs fail
    • • Creating clear, measurable KPIs
    • • Aligning team KPIs with company goals
    • • Avoiding the "busy but not productive" trap
  5. 5

    Reporting & Communication for Managers

    • • Reporting to senior leadership
    • • Giving feedback without damaging morale
    • • Running effective team meetings

Quick facts

Is Leadership & Management Essentials for High-Performing Leaders HRDC claimable?
Yes. Leadership & Management Essentials for High-Performing Leaders is HRD Corp (HRDC) claimable under the SBL-Khas scheme, so the training fee can be paid from your company's levy with no upfront cost.
How long is the programme?
1 day. The schedule can be adjusted, for example split into half-day sessions, to suit your operations.
Who should attend?
Managers, Assistant managers, Supervisors.
Where is it held?
In-house at your premises, at an external venue or hotel of your choice, or virtually, anywhere in Malaysia including Kuala Lumpur, Selangor, Penang and Johor.
Can the content be customised?
Yes. We tailor examples, case studies and activities to your industry, KPIs and company values while keeping the HRD Corp approved learning outcomes.

Your trainer

Coach Chee Cai

Leadership & Team Performance Trainer

An energetic, humour-driven trainer who turns training into an experience rather than a lecture. Chee Cai holds a Bachelor's degree in Marketing from the University of Hertfordshire (UK) and was a national dodgeball coach with years of experience building high-performing teams. He is equally at ease with groups of 10 or 300.

  • • HRD Corp Accredited Trainer
  • • BA (Hons) Marketing, University of Hertfordshire
  • • Former National Dodgeball Coach
Executive mindsetSupervisory leadershipTeam building

Coach Chee Cai, Leadership & Team Performance Trainer. HRD Corp Accredited Trainer · BA (Hons) Marketing, University of Hertfordshire · Former National Dodgeball Coach

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