Introduction to Human Resource Process

Learning outcomes

• Understand the role and importance of HR processes
• Know probation, confirmation, transfer and appraisal procedures
• Understand EPF, SOCSO and EIS coverage and benefits
• Apply leave and medical claim procedures correctly
• Follow the code of conduct and build a professional first impression

Course outline

1. 1

   Introduction to HR

   • • Functions of HR: job review, training, appraisal, career planning
2. 2

   First Impressions

   • • How first impressions form
   • • Building a professional impression
3. 3

   Policies & Employment Terms

   • • Probation & confirmation
   • • Transfers
   • • Working hours & overtime
   • • Salary & commission payment
4. 4

   Statutory Benefits

   • • EPF
   • • SOCSO (PERKESO)
   • • EIS
5. 5

   Leave, Discipline & Safety

   • • Annual, medical and other leave
   • • Do's and don'ts
   • • Safety & health, IT security awareness

Quick facts

Is Introduction to Human Resource Process HRDC claimable?

Yes. Introduction to Human Resource Process is HRD Corp (HRDC) claimable under the SBL-Khas scheme, so the training fee can be paid from your company's levy with no upfront cost.

How long is the programme?

1 day. The schedule can be adjusted, for example split into half-day sessions, to suit your operations.

Who should attend?

New employees, Newly promoted staff, Non-HR staff.

Where is it held?

In-house at your premises, at an external venue or hotel of your choice, or virtually, anywhere in Malaysia including Kuala Lumpur, Selangor, Penang and Johor.

Can the content be customised?

Yes. We tailor examples, case studies and activities to your industry, KPIs and company values while keeping the HRD Corp approved learning outcomes.